SMS Policy
Introduction
Bailbonds.com (“we,” “us,” or “our”) is committed to providing our users with important information and updates in a timely and effective manner. This SMS Policy outlines the terms and conditions under which we may send you SMS (Short Message Service) messages related to your bail bond, and how you can manage your SMS preferences. We do not send marketing or promotional text messages, and we do not initiate SMS contact. We only respond to messages sent to us by a client or prospective client.
Types of SMS communications
Messages you may receive include general customer support correspondence related to obtaining a bail bond, including questions about jail location, facility contact information, case status, and required documentation. All SMS communications are sent in response to a message you send us; we do not send unsolicited or outbound text messages.
Consent to receive SMS messages
By texting your phone number to us, you consent to receive a response from Bailbonds.com related to your inquiry. We only reply to numbers that have texted us first; we do not initiate contact via SMS. Phone numbers and SMS consent collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Message frequency
Message frequency may vary depending on your interactions with us and the status of your case.
Opt-in method
You may opt in to SMS communications by texting our business number, calling our office, or providing verbal or written consent directly to your bail agent.
Opting out of SMS messages
You have the right to opt out of receiving SMS messages at any time. To stop receiving SMS messages from us, you can:
- Reply “STOP” to any SMS message you receive from us.
- Contact our customer service team at (855) 224-5266 and request to be removed from our SMS list.
After opting out, you may receive a final confirmation SMS confirming your opt-out request. Please allow up to 24-48 hours for your opt-out request to be processed. Reply “START” to opt back in to SMS communications at any time. Reply “HELP” for assistance, or contact us at (855) 224-5266.
Standard message and data rates
Message and data rates may apply to SMS messages sent and received by your mobile device, as determined by your mobile service provider. If you have any questions about your text or data plan, please contact your wireless provider.
Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
Changes to this SMS policy
We may update this SMS Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes to this SMS Policy will constitute your acceptance of such changes.
Contact us
If you have any questions or concerns about this SMS Policy, please contact us at:
Bailbonds.com
428 S Congress Ave.,
West Palm Beach, FL 33406
(855) 224-5266
Last Updated: 8/19/2026